CXM Customer Experience Consulting Information

Independent Consultant: Digital Experience Design ǁ Digital Product Development ǁ CRM ǁ Lifecycle Marketing Visit www.cghastin.com to learn about my consulting services. Seasoned lifecycle marketing and digital product development leader with 20 years of progressive experience in industries spanning, automotive, entertainment, financial services, health and wellness and media. Expertise in developing and executing profitable data-driven lifecycle marketing programs for subscription and e-commerce business models. Experience managing million dollar budgets and P&L forecasting and allocation. Built and led teams of 10+ with proven talent development skills. Former NYU graduate studies instructor and certified Lean Six Sigma Green Belt.