CustomerView® Information

CustomerView® is a premier Customer Experience as a Service (CXaaS) platform and solutions developed by CR-X, Inc., a global innovator whose big-data engine spans industries including telecom, finance, health care, utilities and travel. With a cloud-based big data analytics engine, and a platform design to make integration of our AI solutions easy and scalable, CustomerView supports all corporate functions, beyond information technology to include customer service, sales, marketing, finance, and the C-Suite. We share extraordinary information and insights on customer activity and provide predictive guidance that enhances the performance of agents and the entire contact center team.