Customer.guru is an easy-to-setup tool for measuring customer satisfaction using Net Promoter Score. = Net Promoter Score: Proven customer loyalty metric Net Promoter Score is a customer loyalty metric introduced by Harvard Business Review in 2003. Since then, NPS has been widely adopted with more than two thirds of Fortune 1000 companies. The Net Promoter Score is calculated based on responses to a single question: How likely is it that you would recommend our company/product/service to a friend? On a 0 to 10 scale. Those who respond with a score of 9 to 10 are called Promoters, and are considered likely to exhibit value-creating behaviors, such as buying more, remaining customers for longer, and making more positive referrals to other potential customers. = Easy-to-setup & Easy-to-use Customer.guru is dead simple to use: * Customize our survey * Add e-mails of your customers * Track the results in realtime and improve your results over time
| Website | https://customer.guru |
| Employees | 1 (0 on RocketReach) |
| Founded | 2016 |
| Technologies |
JavaScript
,
HTML
,
Google Analytics
+36 more
(view full list)
|
| Industry | IT Services and IT Consulting, Information Services, Information Technology, Software |
| Keywords | Net Promoter Score, Customer Satisfaction, Customer Loyalty, Customer Feedback, Customer Retention, Customer Experience, Voice Of Customer, Customer Success, Customer Surveys, Customer Insights, Customer Service, Feedback Management, Customer Analytics, Loyalty Programs, Customer Relationship Management, Business Intelligence, Software As A Service |
Looking for a particular Customer.guru employee's phone or email?
Customer.guru Questions
Customer.guru is based in Prague, Hlavni mesto Praha.
Related Companies
