Customer Service Lab Technology Stack

Checkr’s mission is to build a fairer future by improving the understanding of the past. As a company that provides modern and compliant background checks for global enterprises and startups, they help provide second chances for the formerly convicted and encourage qualified individuals with prior criminal histories to apply for any of their roles.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

GoDaddy Inc. designs and develops cloud-based technology products for small businesses, Web design professionals, and individuals in the United States and internationally. It provides domain name registration product that enables to engage customers at the initial stage of establishing a digital identity; hosting products, such as shared Website hosting, Website hosting on virtual private servers and virtual dedicated servers, managed hosting, and security.

GoDaddy's website builder, formally called Websites+ Marketing, is an online editing and publishing tool that helps users make a responsive website with no technical knowledge required.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

MailChimp gives you all the power of enterprise-level automation without any of the headaches. Provide timely, relevant information with MailChimp Workflows. 

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Typekit is an online service which offers a subscription library of high-quality fonts. The fonts may be used directly on websites or synced via Adobe Creative Cloud to applications on the subscriber's computers.

Squarespace is a SaaS-based Content Management System (CMS) offering a website builder, blogging platform and hosting service.