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Retail and e-commerce have become increasingly complex. Teams manage thousands of products, campaigns, customer signals, and operational decisions -yet most brands still rely on reactive dashboards, manual analysis, and fragmented workflows. This creates missed revenue opportunities, slower decisions, and billions in preventable inefficiencies. At Customer Maps, we are building the next generation of AI employees -a team of specialized agents that reason, collaborate, and execute retail & e-commerce workflows autonomously. From data intelligence agents that empower faster, data-driven decisions to AI shopping agents that improve discovery, conversion, and customer experiences. Our agents work alongside existing systems, human teams, and other AI agents to transform how retail operates. The future of retail in 2030 will not be humans versus AI -it will be human-agent organizations where AI employees handle repetitive work, unlock productivity, and empower teams to focus on creativity, strategy, and customer relationships. We are building the AI workforce for the next generation of commerce.

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Riyaz Agha is the Founder and Chief Technology Officer of Customer Maps.

9 people are employed at Customer Maps.

Customer Maps is based in Calgary, Alberta.

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