Customer Centered Consulting Group, Inc. (CCCG) was formed in 1999 to help organizations develop the skills necessary to create loyal customers, leading to enhanced profitability. With an extensive background in customer service and process improvement consulting, the team at CCCG has helped many companies assess their current strengths and weaknesses and develop plans to make improvements. David Reed, President of CCCG, is the author of four customer service books and a frequent speaker at conferences and training seminars.
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Website
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http://www.cccginc.com
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Revenue
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$600000 |
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Employees
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2
(0 on RocketReach)
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Founded
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1999 |
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Address
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5729 Lebanon Rd. PMB 144-222, Frisco, Texas 75034, US
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| Phone |
(469) 633-9833
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| Fax |
(469) 814-8376 |
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Technologies
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Industry
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Business Consulting and Services
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Keywords
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Customer Centricity Consulting,
Customer Experience Consulting,
Customer Service Training,
Customer Loyalty Programs,
Customer Retention Strategies,
Process Improvement Consulting,
Customer Relationship Management,
Customer Success Strategies,
Business Process Improvement,
Customer Feedback Analysis,
Customer Satisfaction Surveys,
Profitability Improvement,
Customer Journey Mapping,
Performance Improvement,
Operational Efficiency,
Organizational Development,
Change Management Consulting,
Consultative Services,
Strategic Planning Consulting,
Employee Engagement Programs
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Competitors
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Deloitte,
PwC,
Capgemini,
Accenture,
Bain & Company,
McKinsey & Company,
Gartner,
Oliver Wyman,
KPMG Deutschland,
Boston Consulting Group (BCG)
+37 more
(view full list)
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Customer Centered Consulting Group Questions