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The Customer Care Institute is an international resource organization that assists companies with improving the delivery of Customer Care. The Institute offers front-line and management skills training, Customer Care certification courses, customer satisfaction measurement programs, assessments and other services designed to enhance customer loyalty. It conducts and monitors research on Customer Care issues, identifies emerging trends, organizes Forums and workshops and publishes CCI FYI, its member newsletter. Over 14,000 Customer Care professionals are members of the Institute. The Institute has assisted companies from a wide range of industries with enhancing their Customer Care programs.

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Customer Care Institute Questions

The Customer Care Institute annual revenue was $800000 in 2024.

Roger Nunley is the Managing Director of Customer Care Institute.

2 people are employed at Customer Care Institute.

Customer Care Institute is based in Atlanta, Georgia.

The NAICS codes for Customer Care Institute are [54, 541, 541720, 54172, 5417].

The SIC codes for Customer Care Institute are [873, 87].

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