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Curtis Wallen Location
Queen Creek, AZ, US
Curtis Wallen Work
Vice President Contact Strategy @ (February 2026 - Present)
Director of Contact Center @ (July 2025 - February 2026)
AVP Contact Center Platforms @ (April 2023 - Present)
Director Contact Center Ops @ Zovio/UAGC (July 2019 - May 2023)
Call Center Analyst Manager @ (September 2016 - July 2019)
Sr. Call Center Analyst @ (April 2016 - September 2016)
Interaction Analyst II @ (April 2015 - February 2016)
Interaction Analyst @ (January 2013 - April 2015)
Contact Center Rep @ (June 2010 - January 2013)
Curtis Wallen Education
University of Phoenix
Bachelor of Science (B.S.) (Information Technology)
2010-2013
Higley High School
High School Diploma
2004-2007
Curtis Wallen Skills
Change Management
Business Process Improvement
Leadership Development
SQL
Contact Centers
Strategic Planning
Management
Microsoft Office
Troubleshooting
Strategy
System Administration
Time Management
SharePoint
Higher Education
Visio
Active Directory
Windows 7
Access
Data Analysis
Windows Server
E-Learning
Technical Support
Customer Service
Team Leadership
Public Speaking
Team Building
Process Improvement
Project Management
Coaching
Leadership
Analysis
Microsoft Excel
Microsoft Word
Avaya Technologies
Genesys
Scrum
UCaaS
Contact Center as a Service (CCaaS)
Marketing
E Learning
Business Analysis
Curtis Wallen Summary
Curtis Wallen, based in Queen Creek, AZ, US, is currently a Vice President Contact Strategy at TopDog Law. Curtis Wallen brings experience from previous roles at TopDog Law, University of Arizona, Zovio/UAGC and DriveTime. Curtis Wallen holds a 2010 - 2013 Bachelor of Science (B.S.) in Information Technology @ University of Phoenix. With a robust skill set that includes Change Management, Business Process Improvement, Leadership Development, SQL, Contact Centers and more. Curtis Wallen has 4 emails and 2 mobile phone numbers on RocketReach.
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