CUI Information

CUI is a premier distributor of Hearth, Grill, Outdoor Room, Heating, and Gas Equipment products. Family-owned and operated since 1978, we have grown to include multiple facilities strategically located throughout the Eastern United States. CUI maintains the largest inventory of ready-to-ship products in the industry, offering customers broad selection, fast delivery, and exceptional service. With $25 million in inventory spanning over 400,000 sq. ft. across our 4 locations, we have what our dealers need when they need it. On top of that, our warehouse team utilizes the latest innovative technology to ensure shipments are processed and out the door as quickly and accurately as possible. On average, orders placed with us by 3 pm ship the same day. Our team is dedicated to being a part of the process alongside our customers every step of the way. Our highly-trained customer service and warranty specialists are personally available to live answer calls even during the busiest days of the year. CUI also offers an in-house tech support team made up of industry experts with many years of experience working directly for our manufacturers. CUI offers an advanced e-commerce website that allows access to account information, order history, live inventory, pricing, and the ability to place an order anytime, day or night. Additionally, we maintain a vast online library of resources including owners’ manuals, product brochures, price lists, and special marketing programs so our dealers can access information 24/7. Visit us online to learn more and see the brands we carry at www.cuiheat.com