CTEKSERVICES, LLC Information

CTEKSERVICES, LLC Multi-Vendor IT Services; Whatever your client/server hardware challenge, CTEKSERVICES, LLC delivers the services you need to ensure your hardware systems are available to conduct business, perform transactions and collaborate with customers and partners. With expertise in technical support, IT staffing, service call management, logistics, help desk and customer care, our highly skilled teams keep your systems up and running Contract Services We deliver full service contracts for your multi-vendor equipment in-warranty and out-of-warranty. Through the use of these services, we lower your service costs and simplify your service management by providing a single point of contact for all your CTEKSERVICES service requests across your locations throughout North America. Services include remedial maintenance, replacement parts and technical engineering support. Services are available on-site or through our centralized depot facility, depending on your requirements and manufacturer guidelines. IT Technical Staff We can provide on-site, dedicated technical staff to augment your internal IT resources as a cost effective alternative. We offer certified technicians and flexible scheduling to meet your exact requirements, including Hardware, Software and Network Engineers. These competitively priced resources are available on full or part-time basis and can perform break-fix repairs, desk side support, network administration and other activities. Managed Help Desk Services We offer quality hardware help desk services, with rapid implementation and without high costs to your business. Let us simplify your service management. We can integrate your in-house and third-party technicians as well as your logistical requirements into our infrastructure enabling coordinated, seamless dispatch of technician resources and parts delivery.