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Crystel emerged as a leading Outsourcing Service Provider (OSP) since its establishment in Jordan in early 2007. With a full range of inbound and outbound contact center services, consultancy and business process outsourcing, Crystel is building outsourcing relationships that are evolving into strategies for its client to stay ahead of the competition. From defining the outsourcing strategy to carefully monitoring key performance indicators to measure improvement, Crystel is the right partner that offers you flexibility and creative business solutions using leading edge technologies. In recognition of its achievements, Crystel won the 2008 Middle East OSP of the year award for its outsourcing architecture, process improvement techniques, and its highly successful outsourcing relationships attained. Crystel is also the service provider chosen to serve the e-Government of Jordan. Crystel's backbone is dependent on its highly experienced professionals, their value added knowledge, superior infrastructure and cost-effective tools that help manage its client needs in a highly professional and secure manner, and adhering to the highest quality standards.

Website http://crystel.co/
Revenue $29.4 million
Employees 1,363 (787 on RocketReach)
Founded 2007
Address PO Box 35191, Amman, Amman, JO
Phone +962 6 500 1333
Technologies
Industry Outsourcing and Offshoring Consulting, Call Centers & Business Centers, Sales and Marketing, Business Services, Customer Support, Research and Data Management, Intelligence, Back Office, Training
Web Rank 19 Million
Keywords Outsourcing, Contact Center, Business Process Outsourcing, Customer Service, Call Center, Inbound Calls, Outbound Calls, Bpo Services, Osp, It Outsourcing, Offshore Outsourcing, Consultancy Services, Customer Support, Technical Support, Help Desk, Telemarketing, Lead Generation, Data Entry, Back Office Support
Competitors HubSpot, Twilio, RingCentral, Talkdesk, Intercom, Gainsight, Zendesk Sell, 5nine, Inc., AIRCALL INTERNATIONAL LIMITED, Overseas Examinations Commission +39 more (view full list)
SIC SIC Code 738 Companies, SIC Code 73 Companies
NAICS NAICS Code 56 Companies, NAICS Code 561 Companies

Crystel.co Questions

The Crystel.co annual revenue was $29.4 million in 2026.

Tarek Ahmad is the CTO of Crystel.co.

787 people are employed at Crystel.co.

Crystel.co is based in Amman, Amman.

The NAICS codes for Crystel.co are [56, 561].

The SIC codes for Crystel.co are [738, 73].

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