Crystal Razon Email & Phone Number
Frontdesk Manager @ Casa Mani Resort Napa Valley, a Curio Collection by Hilton
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Crystal Razon Location
- American Canyon, CA, US
Crystal Razon Work
- 2025 -now Frontdesk Manager @
- 2023 -2026 Assistant Front Office Manager @
- 2013 -2023 Reservations Supervisor @
- 2009 -2013 Front Desk Supervisor @
- 2003 -2008 Junior Account Manager @
Crystal Razon Education
- University of the Philippines
Bachelor of Science (B.S.) (Tourism and Travel Services Management)
1999-2003
Crystal Razon Skills
- Office Operations
- Upselling
- Customer Experience
- Itineraries
- Training Programs
- Service Standards
- Guest Service
- Customer Satisfaction
- Market Planning
- Organization Skills
- Business Planning
- Establishing Priorities
- Assistant Directing
- Organizational Capabilities
- Bookings
- Problem Solving
- Travel Coordination
- Multitasking
- Management
- Customer Service Management
- Strategic Communications
- Interpersonal Skills
- Attention to Detail
- Customer Relationship Management (CRM)
- Sales
- Marketing
- Airline Reservations
- Analytical Skills
- People Management
- Support Management
- Special Events
- Reservations
- Quote
- Phone Etiquette
- Leadership
- Front Office
- Etiquette
- Customer Service
- Communication
- Hotels
- Revenue Analysis
- Hospitality Industry
- Hotel Management
- Event Management
- Resorts
Crystal Razon Summary
- Crystal Razon, based in American Canyon, CA, US, is currently a Frontdesk Manager at Casa Mani Resort Napa Valley, a Curio Collection by Hilton. Crystal Razon brings experience from previous roles at Casa Mani Resort Napa Valley, a Curio Collection by Hilton, Embassy Suites Napa Valley and Thai Airways International. Crystal Razon holds a 1999 - 2003 Bachelor of Science (B.S.) in Tourism and Travel Services Management @ University of the Philippines. With a robust skill set that includes Office Operations, Upselling, Customer Experience, Itineraries, Training Programs and more. Crystal Razon has 5 emails and 1 mobile phone numbers on RocketReach.
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