Crowdio.com Information

Global crowdsourced live chat platform. We use the power of the crowd to revolutionize sales and staff your website with skilled agents, so you get more leads, happier customers and more sales out of your online presence. What make us different? First, we offer a variety of features: fully customisable widget, an option to analyse and extract data, a lead form feature, availability on IOS and Android and many more. Second, we provide a 24/7 website coverage through our freelance agent network. Our agents are placed all over the word and work remotely, from their homes. This is how we make use of time zone difference and offer a round-the-clock service. There is also a training and certification system, developed especially for the agents to understand your business and serve your customers the best way possible. There are also several ways to use the Crowdio chat based on your needs: you can decide to handle chats by yourself, to use your employees or to crowdsource to our external agents. There is a possibility to combine the options, for instance, use your own staff during working hours and external agents before/after that. Internal use is free and external agents service is on pay-per-chat/lead basis. The price per chat and lead is set by the company. In the beginning you will receive full introduction, support on setting the right pricing, installing the widget and working with the platform.