Crow-tech Information

We offer Remote Support and HelpDesk for both residential and businesses. This is a convenient way for a representative from CROW-Tech to remote to your machine and share the screen with you to help solve your computer issues via the internet and troubleshoot or help with any problems you may be having. The fastest and most immediate way to address your problems is definitely through a remote trouble call. The program that will be used initially for the remote session is Join. e which can be downloaded at their site at www.join.me or added on Windows 8 from the App Store on your Operating System. This is a totally safe program and is very trusted and used by most I.T. Professionals. You, the client using this program will always have over-riding control to end the session whenever you chose. Upon every time a Remote Session is initiated there is always a security code provided by the customer or client to allow a technician to remote over to the machine. For ongoing clients and businesses we maintain the Remote Program LogMeIn will be implemented.