Cross Country Home Services Information

At Cross Country Home Services (CCHS), we’re not just the leading provider of home warranties, home service plans – we’re also the people who are truly passionate about driving revenue and customer loyalty for our clients. Since 1978, CCHS has provided a highly flexible, “out-of-the-box” platform for major national and regional clients in the financial services, utility, insurance, membership, appliance manufacturing and real estate industries. The company is focused on operational excellence as a means of ensuring that its clients’ programs run smoothly and deliver results. Our highly successful programs, reaching tens-of-millions of homeowners each year, are managed by dedicated account teams and utilize sophisticated direct mail, bill insert, telemarketing and database marketing techniques. Our live customer service staff is available 24-hours-a-day, 365-days-a-year and is dedicated to ensuring the highest level of support. Homeowner needs are quickly resolved through our existing national vendor network of over 40,000 pre-screened, highly qualified HVAC, electrical, plumbing and appliance service providers. Based in Fort Lauderdale, Florida , CCHS is a member of the Cross Country Group, one of the largest privately-held providers of customer service programs in the United States.