Cristina Ramirez Email
Customer Success Director @ Smartvel
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Cristina Ramirez Location
- Madrid, ES
Cristina Ramirez Work
- Customer Success Director @ (July 2021 - Present)
- Client and Operations Manager I High Performance @ Autónoma-Client Manager (January 2014 - July 2021)
- Directora De Proyectos @ (January 2013 - January 2014)
- Director of the Product Department @ (April 2011 - February 2013)
- Director @ Cosmopolitan Tours (April 2009 - April 2011)
- Director of Incentive Travel @ Thinksmart (June 2008 - February 2009)
- Sales and Operations Manager Incentives Department @ (March 2005 - June 2008)
Cristina Ramirez Education
-
(Communication)
2020-2020 -
Masters (Business Administration, Marketing)
2020-2020 -
Bachelors (Law)
Cristina Ramirez Skills
- Asociaciones estratégicas
- Business Development
- Business Development Consultancy
- Business Strategy
- CRM
- Client Management
- Client Relations
- Communication
- Crisis Management
- Customer Success
- Digital
- Elaboración de propuestas
- Estrategia
- Event Management
- Excellent understanding of the luxury business and VIP clients requirements
- Extensive experience in luxury travel
- Gestión de clientes
- Gestión de proyectos
- Global Client Management
- Hospitality
- Hospitality Industry
- Incentive Travel
- Knowledge management
- Leadership
- Liderazgo de equipos
- Management
- Marketing
- Marketing Strategy
- Negocios digitales
- Negotiation
- New Business Development
- Organization Skills
- Para empresas (B2B)
- Percepción de la marca
- Product Management
- Project Management
- Propuestas de valor
- Public Relations
- Retención de clientes
- Saas
- Sales
- Satisfacción del cliente
- Software B2B
- Spanish
- Team Management
- Team Management & Liaison
- Tourism
- Tourism Management
Cristina Ramirez Summary
- Cristina Ramirez, based in Madrid, ES, is currently a Customer Success Director at Smartvel. Cristina Ramirez brings experience from previous roles at Autónoma-Client Manager, Rpa, Nuba Expediciones and Cosmopolitan Tours. Cristina Ramirez holds a 2020 - 2020 . With a robust skill set that includes Asociaciones estratégicas, Business Development, Business Development Consultancy, Business Strategy, CRM and more.
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