Criona Ryan Email
Head of Operations AI Business Solutions @ Codec-dss
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Criona Ryan Location
- Dublin, IE
Criona Ryan Work
- Head of Operations AI Business Solutions @ (March 2024 - Present)
- Head of Group Operations @ (March 2024 - Present)
- Site Lead @ (June 2022 - March 2024)
- Global Operations Manager @ (June 2019 - December 2023)
- Operations Manager @ (May 2018 - May 2019)
- Associate Consumer Finance @ (April 2017 - May 2018)
- Outsourcing Governance Associate @ (June 2016 - March 2017)
- Operations Management @ (March 2015 - May 2016)
- Project Lead @ (November 2014 - March 2015)
- Operations Project Lead @ (July 2013 - November 2014)
- Operations Management, Business Change @ (June 2011 - July 2013)
- Key Strategic Project SME @ (April 2010 - May 2011)
- Operations Management @ (January 2006 - April 2010)
- Banking Operations @ (August 1999 - January 2006)
Criona Ryan Education
- CMI Ireland
Diploma of Education (Criminal Psychology)
2017-2018 - Institute of Banking Ireland
Diploma (QFA)
2009-2013
Criona Ryan Skills
- Banking
- Change Management
- Credit
- Project Delivery
- Business Analysis
- Team Leadership
- Process Improvement
- Customer Service
- Performance Management
- Vendor Management
- Risk Management
- Team Management
- Call Centers
- Operations Management
- Relationship Management
- Analysis
- Business Process Improvement
- Customer Experience
- Project Portfolio Management
- Leadership
- Business Process
- Service Delivery
- Project Planning
- Coaching
- Project Management
- Training
- Customer Satisfaction
- Forecasting
- Teamwork
- Team Building
- Cross-functional Team Leadership
- Operational Risk Management
- Financial Analysis
- Process Management
- Resource Management
- Integration
- MIS
- Incident Management
- Training Delivery
- Recruiting
- Time Management
- Management
- Stakeholder Management
- Financial Services
- Six Sigma
- CRM
- Strategy
- Cross Functional Team Leadership
Criona Ryan Summary
- Criona Ryan, based in Dublin, IE, is currently a Head of Operations AI Business Solutions at Codec. Criona Ryan brings experience from previous roles at Codec and Accenture. Criona Ryan holds a 2017 - 2018 Diploma of Education in Criminal Psychology @ CMI Ireland. With a robust skill set that includes Banking, Change Management, Credit, Project Delivery, Business Analysis and more.
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