Senior Operations and Strategy Lead @ (October 2022 - October 2024)
Collections Operational Site Manager at SSE Retail @ (May 2010 - October 2022)
Customer Service Manager @ (April 2008 - May 2010)
Customer Service Team Manager @ (June 2004 - April 2008)
Customer Service Trainer @ (April 2002 - June 2004)
Craig Walters Skills
Operations Management
Change Management
Business Process Improvement
Team Leadership
Management
Call Centers
Process Improvement
Customer Service
Team Management
Contract Negotiation
Leadership
Performance Management
Contract Management
Coaching
Customer Experience
Project Management
Craig Walters Summary
Craig Walters, based in Cardiff, GB, is currently a Customer Experience Manager at Sero. Craig Walters brings experience from previous roles at OVO and SSE plc. With a robust skill set that includes Operations Management, Change Management, Business Process Improvement, Team Leadership, Management and more. Craig Walters has 1 emails on RocketReach.
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