Craig Stoss Location
- Waterloo, ON, CA
Craig Stoss Work
- 2024 -now VP of Solutions @
- 2018 -now CX Consultant @
- 2018 -now Freelance Writer @
- 2022 -2024 Customer Experience Advisor @
- 2023 -2024 Director of CX Transformation @
- 2021 -2023 Senior Operations Manager @
- 2020 -2022 Podcast Host @
- 2020 -2021 Senior Lead of Escalated Support @
- 2019 -2020 Director of Support @
- 2018 -2019 Manager, Client Support @
- 2016 -2018 Technical Support Manager @
- 2013 -2016 Manager Technical Support @
- 2007 -2013 Senior Global Technical Solutions Engineer @
- 2006 -2007 Northern Europe Technical Support Lead @
- 2006 -2006 Senior Technical Support Representative @
- 2005 -2006 Technical Support Representative @
- 2003 -2004 Test Analyst @
- 2001 -2002 Technical Support Specialist @
Craig Stoss Education
- University of Guelph 2001-2005
Craig Stoss Skills
- Customer Service
- Customer Experience Management
- Customer Experience
- Business Strategy
- Customer Success
- Process Improvement
- SDLC
- Software Engineering
- Requirements Analysis
- Scrum
- SaaS
- Agile Methodologies
- Software Project Management
- Java
- ITIL Certified
- Application Lifecycle Management
- JavaScript
- Test Management
- Software Development
- IT Service Management
- Enterprise Software
- Software Quality Assurance
- Testing
- SQL
- Pre-sales
- Cloud Computing
- Software as a Service Saas
- Microsoft Office
- Pre Sales
- Software Development Life Cycle Sdlc
- ALM
- Sales
- Business Process Improvement
- Management
- Marketing
- Engineering
- Software as a Service
- Software Development Life Cycle
Craig Stoss Summary
- Craig Stoss, based in Waterloo, ON, CA, is currently a VP of Solutions at KODIF. Craig Stoss brings experience from previous roles at CSCX, Supported Content, TheLoops and PartnerHero. Craig Stoss holds a 2001 - 2005 University of Guelph. With a robust skill set that includes Customer Service, Customer Experience Management, Customer Experience, Business Strategy, Customer Success and more. Craig Stoss has 5 emails on RocketReach.
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