Craig Stoss Email
VP of Solutions @ Kodif
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Craig Stoss Location
- Waterloo, ON, CA
Craig Stoss Work
- VP of Solutions @ (October 2024 - Present)
- CX Consultant @ (February 2018 - Present)
- Freelance Writer @ (June 2018 - Present)
- Customer Experience Advisor @ (September 2022 - October 2024)
- Director of CX Transformation @ (January 2023 - April 2024)
- Senior Operations Manager @ (March 2021 - January 2023)
- Podcast Host @ (January 2020 - February 2022)
- Senior Lead of Escalated Support @ (March 2020 - March 2021)
- Director of Support @ (May 2019 - February 2020)
- Manager, Client Support @ (April 2018 - May 2019)
- Technical Support Manager @ (August 2016 - January 2018)
- Manager Technical Support @ (March 2013 - August 2016)
- Senior Global Technical Solutions Engineer @ (May 2007 - April 2013)
- Northern Europe Technical Support Lead @ (August 2006 - May 2007)
- Senior Technical Support Representative @ (January 2006 - August 2006)
- Technical Support Representative @ (April 2005 - January 2006)
- Test Analyst @ (January 2003 - January 2004)
- Technical Support Specialist @ (September 2001 - September 2002)
Craig Stoss Education
- University of Guelph
Hons B.Comp, minor BADM (Computer Science and Business Administration)
2001-2005
Craig Stoss Skills
- Customer Service
- Customer Experience Management
- Customer Experience
- Business Strategy
- Customer Success
- Process Improvement
- SDLC
- Software Engineering
- Requirements Analysis
- Scrum
- SaaS
- Agile Methodologies
- Software Project Management
- Java
- ITIL Certified
- Application Lifecycle Management
- JavaScript
- Test Management
- Software Development
- IT Service Management
- Enterprise Software
- Software Quality Assurance
- Testing
- SQL
- Pre-sales
- Cloud Computing
- Software as a Service Saas
- Microsoft Office
- Pre Sales
- Software Development Life Cycle Sdlc
- ALM
- Sales
- Business Process Improvement
- Management
- Marketing
- Engineering
- Software as a Service
- Software Development Life Cycle
Craig Stoss Summary
- Craig Stoss, based in Waterloo, ON, CA, is currently a VP of Solutions at KODIF. Craig Stoss brings experience from previous roles at CSCX, Supported Content, TheLoops and PartnerHero. Craig Stoss holds a 2001 - 2005 Hons B.Comp, minor BADM in Computer Science and Business Administration @ University of Guelph. With a robust skill set that includes Customer Service, Customer Experience Management, Customer Experience, Business Strategy, Customer Success and more. Craig Stoss has 4 emails on RocketReach.
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Craig Stoss
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