Craig Smith Email & Phone Number
EVP, Chief Education and Professional Development Officer @ CPA Ontario
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Craig Smith Location
- Toronto, ON, CA
Craig Smith Work
- 2025 -now EVP, Chief Education and Professional Development Officer @
- 2019 -2025 Executive Vice President, Member and Student Services @
- 2017 -2019 Vice President, Member Services @
- now Vice President, Servicing @
- now Sr. Director, Efficiency and Operations Support, Customer Care @
- now Strategic Planning Manager @
- now Manager (Associate Director), Communications and Strategic Planning @
Craig Smith Education
- McGill University
Bachelor’s Degree (English Literature)
Craig Smith Skills
- Revenue & Profit Growth
- Customer Acquisition
- Business Planning
- Strategic Thinking
- Financial Planning
- Experience Design
- Team Management
- Customer Research
- Executive Leadership
- Revenue Generation
- Internal Communications
- Customer Service
- Business Strategy
- Communication
- Customer Experience
- Leadership
- Strategy
- Process Improvement
- Call Centers
- Telecommunications
- Contact Centers
- Customer Retention
- Program Management
- Business Analysis
- P&L Management
- Technology Implementation
- Operations Management
- Financial Services
- Digital Transformation
- Lean Six Sigma
- Sales & Revenue
- Fraud Operations
- A/R Collections
- Business Transformation
- Customer Loyalty
- Project Management Office (PMO)
- Workforce Management
- Employee Engagement
- Business Innovation
- Training & Knowledge Management
- Quality Assurance
- Strategic Planning
- Risk Management
- Change Management
- Project Management
- Customer Relationship Management (CRM)
- Business Process Improvement
- Back Office Operations
- Team Leadership
- Vendor Management
- Performance Management
- Product Management
- Product Development
- Tsys
- Call Center
- Marketing
- Cross Functional Team Leadership
- Marketing Strategy
- Tennis
- Sales Operations
- Selling
- Sales
- Team Building
- Cost Savings
- Content Management
- Operations
- Product Marketing
- Solutions
- Strategic Partnerships
- Business Development
- Direct Sales
- Account Management
- Content Development
- Digital Printing
- Lal
- Outsourcing
- New Business Development
- Color Management
- Project Planning
- Banking
- Sales Management
- CRM
- Audit
- Asset Management
- Project Management Office Pmo
- Sales Process
- B2b
- Asset Managment
- Solution Selling
- Development
- Six Sigma
- Wireless
- Blogging
- Budgets
- Customer Relationship Management Crm
- Training and Knowledge Management
- Sales and Revenue
- Knowledge Management
- Microsoft Excel
- Customer Satisfaction
- Vendor Management and Bpo
- Relationship Management
- Research
- Management
- Competitive Analysis
- Salesforce.com
- Printing
- Mobile Devices
- Information Technology
- Customer Relationship Management
- Project Management Office
Craig Smith Summary
- Craig Smith, based in Toronto, ON, CA, is currently a EVP, Chief Education and Professional Development Officer at CPA Ontario. Craig Smith brings experience from previous roles at CPA Ontario, Capital One and Rogers Communications. Craig Smith holds a Bachelor’s Degree in English Literature @ McGill University. With a robust skill set that includes Revenue & Profit Growth, Customer Acquisition, Business Planning, Strategic Thinking, Financial Planning and more. Craig Smith has 2 emails on RocketReach.
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Top CPA Ontario Employees
Shalina Sayani
Vice President, Digital
Toronto, ON, CA
Yanick Nantchouang
Director, Enterprise Architecture
Toronto, ON, CA
Paul Charlton
Vice President, Member Experience and Services
Toronto, ON, CA
Andrew Burke
Vice President Project Management and Facilities
Burlington, ON, CA
Brian Shepherd
Director, Digital Marketing
Toronto, ON, CA
Jennifer Reynolds
Vice-President, EDI and Partnerships
Toronto, ON, CA
Bernie Vogel
Vice-President Finance and Administration
Toronto, ON, CA
Jacqui Baillie
Director, Recruitment and Talent Management
Toronto, ON, CA
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