Craig Scott Location
England, United Kingdom
Craig Scott Work
- 2021 - now Head of Customer Resolutions Centre @ Avanti West Coast
- 2019 - 2021 Customer Resolutions Insights and Innovations Manager @ Avanti West Coast
- 2014 - 2019 Customer Relations Insights and Innovation Manager @ Virgin Trains Ticketing
- 2013 - 2014 Customer Relations IT Project Manager @ Virgin Trains Ticketing
- 2012 - 2013 Customer Relations Supervisor @ Virgin Trains Ticketing
- 2011 - 2012 Customer Relations Specialist @ Virgin Trains Ticketing
- 2007 - 2011 Customer Relations Consultant @ Virgin Trains Ticketing
- 2000 - 2007 Assistant Housing Officer @ CASTLE VALE COMMUNITY HOUSING ASSOCIATION LIMITED
Craig Scott Education
- St Edmund campion1994 - 1999
Craig Scott Skills
- Call center start-up
- Call Center Development
- IT Management
- Project Planning
- Innovation Management
- Customer Insight
- Call Centers
- Project Management
- Customer Experience
- Project Delivery
Craig Scott Summary
Craig Scott, based in England, United Kingdom, is currently a Head of Customer Resolutions Centre at Avanti West Coast. Craig Scott brings experience from previous roles at Avanti West Coast and Virgin Trains. Craig Scott holds a 1994 - 1999 St Edmund campion. With a robust skill set that includes Call center start-up, Call Center Development, IT Management, Project Planning, Innovation Management and more. Craig Scott has 3 emails on RocketReach.
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Top Avanti West Coast Employees
-
Zina Nomicas
General Manager, North at Avanti West Coast
United Kingdom11 -
Amanda Hines
Semi Retired at Avanti West Coast
Worfield, England, GB42 -
Emma Martell
Head of Social Content at Avanti West Coast
London, England, GB4 -
Andy Doyle
Head of ERTMS at Avanti West Coast
London, England, GB1 -
1
-
Paul Holland
Head Of Human Resources at Avanti West Coast
England, United Kingdom12 -
Craig Scott
Head of Customer Resolutions Centre at Avanti West Coast
England, United Kingdom3 -
Melanie Hockenhull
Head Of Sustainability at Avanti West Coast
England, United Kingdom1 -
Sue Hons
Head of Procurement at Avanti West Coast
United Kingdom3 -
Harry Gill
Head Of Social Media and Customer Services at Avanti West Coast
Coventry, England, GB2 -
Carolann James
Finance Director at Avanti West Coast
United Kingdom31
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