Craig Schaffer Email & Phone Number
Service Delivery Director @ ConsultNet
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Craig Schaffer Location
- Orlando, FL, US
Craig Schaffer Work
- 2025 - now Service Delivery Director @
- 2025 - now Partner @
- 2021 - 2025 Director, Service Delivery @
- 2021 - 2021 Customer Support Services Manager @
- 2020 - 2021 Client Services Supervisor @
- 2017 - 2020 Global IT Support Services Manager @
- 2015 - 2016 Process Improvement and Security Analysis - IT GRC @
- 2015 - 2015 IT Service Management Consultant @
- 2013 - 2014 Manager, IT Service Desk and ITSM @
- 2011 - 2013 Consultant - ITIL Incident, Problem and Change Mgmt. - Proc. Dev. and Training @
- 2009 - 2010 IT Service Management - Incident Problem Change and Availability @
- 2008 - 2009 Senior Project Analyst - Incident and Change Management @
- 2005 - 2007 Senior Analyst @
Craig Schaffer Education
- Queens College
n/a (Computer Science)
1992 - 1994 - Torah Academy of Suffolk County
Craig Schaffer Skills
- ITIL
- ITIL Certified
- ITIL v3 Foundations Certified
- Incident Management
- Change Management
- Problem Management
- SharePoint
- IT Service Management
- SDLC
- Active Directory
- Service-Now
- Scrum
- ITIL Process
- ITIL Implementation
- Major Incident Management
- Knowledge Management
- Service Availability
- Continuous Improvement
- Leadership
- BMC Remedy
- HP Service Center
- Service Delivery
- IT Management
- Resource Management
- Disaster Recovery
- Vendor Management
- Service Management
- IT Strategy
- Visio
- Business Intelligence
- Software Documentation
- Business Analysis
- Service Desk
- Information Technology
- IT Operations
- Management
- Servers
- Consulting
- Integration
- Customer Service
- Process Improvement
- System Administration
- Security
- Information Security
- Networking
- Team Leadership
- Customer Relationship Management (CRM)
- Troubleshooting
Craig Schaffer Summary
- Craig Schaffer, based in Orlando, FL, US, is currently a Service Delivery Director at ConsultNet Technology Services and Solutions. Craig Schaffer brings experience from previous roles at Cobblestone Technology Partners, LLC, care.ai, Consulate Health Care and Osceola County Government. Craig Schaffer holds a 1992 - 1994 n/a in Computer Science @ Queens College. With a robust skill set that includes ITIL, ITIL Certified, ITIL v3 Foundations Certified, Incident Management, Change Management and more. Craig Schaffer has 3 emails and 1 mobile phone numbers on RocketReach.
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