Craig Schaffer Email & Phone Number
Service Delivery Director @ ConsultNet
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Craig Schaffer Location
- Orlando, FL, US
Craig Schaffer Work
- Service Delivery Director @ (November 2025 - Present)
- Partner @ (July 2025 - Present)
- Director, Service Delivery @ (October 2021 - August 2025)
- Customer Support Services Manager @ (May 2021 - September 2021)
- Client Services Supervisor @ (January 2020 - January 2021)
- Global IT Support Services Manager @ (January 2017 - January 2020)
- Process Improvement and Security Analysis - IT GRC @ (May 2015 - October 2016)
- IT Service Management Consultant @ (February 2015 - May 2015)
- Manager, IT Service Desk and ITSM @ (February 2013 - December 2014)
- Consultant - ITIL Incident, Problem and Change Mgmt. - Proc. Dev. and Training @ (February 2011 - February 2013)
- IT Service Management - Incident Problem Change and Availability @ (May 2009 - December 2010)
- Senior Project Analyst - Incident and Change Management @ (May 2008 - April 2009)
- Senior Analyst @ (February 2005 - November 2007)
Craig Schaffer Education
- Queens College
n/a (Computer Science)
1992-1994 - Torah Academy of Suffolk County
Craig Schaffer Skills
- ITIL
- ITIL Certified
- ITIL v3 Foundations Certified
- Incident Management
- Change Management
- Problem Management
- SharePoint
- IT Service Management
- SDLC
- Active Directory
- Service-Now
- Scrum
- ITIL Process
- ITIL Implementation
- Major Incident Management
- Knowledge Management
- Service Availability
- Continuous Improvement
- Leadership
- BMC Remedy
- HP Service Center
- Service Delivery
- IT Management
- Resource Management
- Disaster Recovery
- Vendor Management
- Service Management
- IT Strategy
- Visio
- Business Intelligence
- Software Documentation
- Business Analysis
- Service Desk
- Information Technology
- IT Operations
- Management
- Servers
- Consulting
- Integration
- Customer Service
- Process Improvement
- System Administration
- Security
- Information Security
- Networking
- Team Leadership
- Customer Relationship Management (CRM)
- Troubleshooting
Craig Schaffer Summary
- Craig Schaffer, based in Orlando, FL, US, is currently a Service Delivery Director at ConsultNet Technology Services and Solutions. Craig Schaffer brings experience from previous roles at Cobblestone Technology Partners, LLC, care.ai, Consulate Health Care and Osceola County Government. Craig Schaffer holds a 1992 - 1994 n/a in Computer Science @ Queens College. With a robust skill set that includes ITIL, ITIL Certified, ITIL v3 Foundations Certified, Incident Management, Change Management and more. Craig Schaffer has 3 emails and 3 mobile phone numbers on RocketReach.
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