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Craig P Location
Charlotte, NC, US
Craig P Work
2025 -now Head of Customer Support @
2022 -2025 Head of Customer Experience @
2021 -2022 Corporate Escalation Supervisor @
2020 -2021 Customer Support Escalations Manager @
2019 -2020 Trust and Safety Investigator 3 @
2018 -2019 Fraud Payments Investigator 2 @
2017 -2018 Specialist, Fraud Operations @
2016 -2017 Fraud Analyst @ Momentum Travel Group
2016 -2016 Fraud Specialist @
2014 -2015 Fraud Identity Coordinator @
2014 -2014 Customer Service Representative @
2014 -2014 Merchandise Manager @
2010 -2014 Customer Service Representative @
Craig P Education
Southwestern Oregon Community College
(Psychology and Business)
2009-2010
Craig P Skills
Problem Solving
Quality Control
Quality Assurance
Customer Service Operations
Customer-focused Service
Program Evaluation
Business Insights
Operational Efficiency
Operational Excellence
Resource Allocation
Operational Risk Management
Complaint Resolution
Cross-functional Collaborations
Customer Service Management
Fraud Prevention
Strategic Planning
Customer Retention
KPI Implementation
Performance Metrics
Data Analysis
Craig P Summary
Craig P, based in Charlotte, NC, US, is currently a Head of Customer Support at Sniffspot. Craig P brings experience from previous roles at Inkitt, Mercari US and OfferUp. Craig P holds a 2009 - 2010 Southwestern Oregon Community College. With a robust skill set that includes Problem Solving, Quality Control, Quality Assurance, Customer Service Operations, Customer-focused Service and more. Craig P has 2 emails and 3 mobile phone numbers on RocketReach.
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