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Craig Munson Location
Saint Paul, MN, US
Craig Munson Work
2024 -now Principal Consultant and Strategic Advisor @ Viking Solutions LLC MN
2022 -2024 Director Technical Support @
2019 -2022 InfoSight Senior Support Manager @
2017 -2019 Director, Customer Success @
2015 -2017 Director, Technical Services @
2010 -2015 Senior Technical Support Manager @
2000 -2010 Foundational Leadership Roles @ Shavlik Technologies, Secure Computing Corporation, Treasure Island Resort and C
Craig Munson Education
The College of St. Scholastica
BA BA (Management)
2002-2004
Dakota County Technical College 1997-1998
Northwestern Electronics Institute AS - Electronic technology
Associate of Science (A.S.) (Electronics)
1988-1991
St. Cloud State University General
Craig Munson Skills
Resource Allocation
Technology Services
Key Metrics
Executive Leadership
Understand & Convey Complex Information
Relationship Development
Supervisory Skills
IT Leadership
Technology Management
Life-cycle Management
Business Solutions Development
Workforce Management
Quantitative Data
Multi-site
Case Management Software
Equality & Diversity
P&L Management
Guest Lecturing
E-Learning
Instructional Design
Diversity & Inclusion
Analytical Skills
Knowledge Management
Presales
Presentations
Communication
Operations Management
Presentation Skills
Business Leadership
Artificial Intelligence (AI)
Support Management
Director level
Agile Project Management
Cross-functional Team Leadership
Product Development
Global Sourcing
Scrum
Strategic Planning
Network Security
Computer Hardware
Technical Support
Software Development
Network Administration
CRM
Telecommunications
Information Technology
Sales
Customer Service
Microsoft Office
Content Management
Marketing
Negotiation
Staff Development
Data Center
Solution Selling
Salesforce.com
Program Management
Integration
VMware
Security
Storage
Professional Services
Enterprise Software
Troubleshooting
Cloud Computing
Leadership
Disaster Recovery
SaaS
Product Management
Management
Networking
Process Improvement
Vendor Management
Software as a Service (SaaS)
Team Management
Team Building
Team Leadership
Customer Relationship Management (CRM)
Business Process Improvement
Customer Relationship Management Crm
Technology
Software As A Service Saas
Support
Microsoft Excel
Training
dice.com
Minneapolis
Writing
Schedules
Advertising
Customer Service Training
SFDC
Implementation Experience
Hearing
Deloitte
Interviews
Resume
Hiring
Software as a Service
Customer Relationship Management
Craig Munson Summary
Craig Munson, based in Saint Paul, MN, US, is currently a Principal Consultant and Strategic Advisor at Viking Solutions LLC MN. Craig Munson brings experience from previous roles at Resolve Systems, Hewlett Packard Enterprise, Amano McGann, Inc. and Digi International. Craig Munson holds a 2002 - 2004 BA BA in Management @ The College of St. Scholastica. With a robust skill set that includes Resource Allocation, Technology Services, Key Metrics, Executive Leadership, Understand & Convey Complex Information and more. Craig Munson has 2 emails and 4 mobile phone numbers on RocketReach.
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