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Craig Morrill Location
Orlando, FL, US
Craig Morrill Work
Vice President - Global Customer Success @ (July 2026 - Present)
Vice President of Customer Success @ (February 2023 - July 2026)
Director - Technology Advisory @ (February 2022 - February 2023)
Principal Customer Success Manager @ (February 2021 - January 2022)
Sr Enterprise Customer Success Manager @ (October 2019 - February 2021)
Principal Customer Success Advisor @ (March 2018 - October 2019)
Customer Success Advisor @ (September 2015 - October 2019)
Senior Consultant @ (July 2014 - August 2015)
Senior Consultant @ (October 2013 - July 2014)
GET Accounts Lead Consultant and Manager @ Aceyus (January 2012 - October 2013)
Sales Engineer @ Aceyus (April 2010 - January 2012)
Application Consultant and Developer @ Aceyus (July 2009 - April 2010)
Analyst 1-3, Customer Delivery @ (November 2006 - July 2009)
Fraud Analyst @ (January 2006 - November 2006)
Various @ Harvey Companies (January 1997 - December 2005)
Various @ Harvey Companies (January 1997 - January 2005)
Director - Ticket Services @ (January 2002 - September 2002)
Craig Morrill Education
Western Washington University
Bachelor of Arts (B.A.) (Economics / Accounting)
2001-2003
Everett Community College
A (Business / General Transfer)
1997-2001
Craig Morrill Skills
Call Centers
Integration
IVR
Avaya
Telecommunications
Call Center
Vendor Management
Business Analysis
VoIP
Program Management
Cisco Technologies
Contact Centers
Project Management
CRM
Cross-functional Team Leadership
SDLC
ACD
Workforce Management
Analytics
Leadership
Project Delivery
CTI
Professional Services
Training
Databases
Enterprise Software
Customer Satisfaction
System Deployment
Pre-sales
Call Routing
SaaS
SQL
Major Accounts
Executive Reporting
Microsoft SQL Server
SharePoint
Visio
Unified Communications
Cisco Call Manager
Technical Project Leadership
Wireless
HTML 5
jQuery
CSS3
Javascript
Technology Business Management
Management
IT Financial Management
Customer Retention
Customer Experience
Cross Functional Team Leadership
Pre Sales
Craig Morrill Summary
Craig Morrill, based in Orlando, FL, US, is currently a Vice President - Global Customer Success at Zenity. Craig Morrill brings experience from previous roles at Sumo Logic. Craig Morrill holds a 2001 - 2003 Bachelor of Arts (B.A.) in Economics / Accounting @ Western Washington University. With a robust skill set that includes Call Centers, Integration, IVR, Avaya, Telecommunications and more. Craig Morrill has 2 emails and 2 mobile phone numbers on RocketReach.
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