Craig McLaughlin Email
Director - Operations @ TELUS
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Craig McLaughlin Location
- Calgary, AB, CA
Craig McLaughlin Work
- Director - Operations @ (March 2018 - Present)
- Business Planning Manager @ (May 2007 - July 2010)
- Operator Services frontline manager @ (September 2002 - March 2007)
- Consumer Sales Solutions Manager @ (August 2000 - September 2002)
- Manager - Operations @ (February 2000 - Present)
- Manager @ (January 2000 - January 2009)
Craig McLaughlin Education
- Simon Fraser University
yes (Criminology, Psychology)
1996-1998 - Simon Fraser University
Craig McLaughlin Skills
- Customer Experience
- Call Center
- Telecommunications
- Strategy
- Leadership
- Management
- Coaching
- Business Planning
- Strategic Planning
- Sales
- Vendor Management
- Business Analysis
- Team Leadership
- Business Process Improvement
- Cross-functional Team Leadership
- Change Management
- Call Centers
- Performance Management
- Workforce Management
- Contact Centers
- Outsourcing
- Team Management
- Process Improvement
- Operations Management
- Service Delivery
- Cross Functional Team Leadership
Craig McLaughlin Summary
- Craig McLaughlin, based in Calgary, AB, CA, is currently a Director - Operations at TELUS. Craig McLaughlin brings experience from previous roles at TELUS. Craig McLaughlin holds a 1996 - 1998 yes in Criminology, Psychology @ Simon Fraser University. With a robust skill set that includes Customer Experience, Call Center, Telecommunications, Strategy, Leadership and more. Craig McLaughlin has 2 emails on RocketReach.
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