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Craig McDade Work
2022 -now Chief Operations Officer @
2015 -2022 Group Operations Manager @
2009 -2015 NOC Services Manager @
2008 -2009 Support Manager @
2002 -2008 Operations Manager @
1998 -2002 Helpdesk Supervisor @
1992 -1998 Customer Service Engineer (Field) @
1987 -1992 Depot Repair Engineer @
Craig McDade Education
2005 - NVQ
Certificate (Service Sector management; Electrical and Electronic Engineering)
2005-2005
Leeds College of Technology (Kitson) 1987-1990
Horsforth School 1981-1986
Craig McDade Skills
Call Centers
Outsourcing
IT Operations
Windows Server
Pre Sales
Technical Support
Sla
Incident Management
ITIL
Hardware
IT Management
Cisco Technologies
Network Security
IT Service Management
Telecommunications
Security
Managed Services
Service Delivery
Servers
Sales
Process Improvement
Call Center
WAN
Team Management
Service Management
Microsoft Word
Craig McDade Summary
Craig McDade, is currently a Chief Operations Officer at Concorde Technology Group. Craig McDade brings experience from previous roles at Concorde Technology Group, Azzurri Communications - Wakefield, Xrio Limited and Phase CRS Ltd . Craig McDade holds a 2005 - 2005 Certificate in Service Sector management; Electrical and Electronic Engineering @ 2005 - NVQ. With a robust skill set that includes Call Centers, Outsourcing, IT Operations, Windows Server, Pre Sales and more. Craig McDade has 2 emails and 1 mobile phone numbers on RocketReach.
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