Technical Support Engineer (Stealthwatch) @ (July 2015 - November 2020)
Network Support Engineer @ (November 2013 - July 2015)
IT Service Desk Analyst @ D&SCI (June 2011 - April 2013)
Service Desk Analyst and ADPE Technician @ (October 2009 - July 2011)
Customer Support Engineer @ The Experts (October 2010 - April 2011)
Force Protection Officer and Base Operations @ (November 2007 - June 2009)
Flight Operations Coordinator @ (September 2002 - September 2005)
Cable Installer and Maintainer @ (December 1995 - August 2001)
Craig Gresham Education
Southern Polytechnic State University
B.S. (Technical & Professional Communication)
2007-2012
Craig Gresham Skills
Active Directory
BMC Remedy
CCNA
CompTIA Security+
Computer Hardware
Cyber Defense
DHCP
DNS
Disaster Recovery
Hardware
Help Desk Support
Information Assurance
Microsoft SQL Server
Network Administration
Network Engineering
Network Security
Networking
Operating Systems
SDLC
SQL
Security
Security+
Servers
Software Documentation
Software Installation
Switches
System Administration
TCP/IP
Technical Support
Troubleshooting
VPN
Windows 7
Windows Server
Windows XP
XP
OS X
NOC
Network Monitoring Tools
Citrix
Infrastructure
Service Desk
US Army
Afghanistan
Customer Support
Steel Detailing
Sop
Metrics
Stone
Bandwidth
Handheld Devices
Itt
Technology
Accounting
Human Resources
Local Area Network
System
McAfee
Data Recovery
Utilization
Microcomputers
Reports
Norton Ghost
Microsoft Office
Encryption
Training
Acronis True Image
Cisco IOS
Printers
Documentation
Emerging Technologies
Stakeholders
Virus Removal
Information Management
Dameware
Information Technology
Vehicles
Reserves
Multiplexers
Iraq
Data Analysis
Imaging Software
Communication
Business Operations
Software Packaging
TeamViewer
Professional Communication
Lake Homes
IMO
Covering
Camp
Google Groups
Executive Management
Cables
ITIL
Microsoft Exchange
Ability To Learn
Connectivity
Software
Image Capture
Deer
Ntop
Limits
Staff Development
Optimization
Video Conferencing
Craig Gresham Summary
Craig Gresham, based in United States, is currently a Customer Success Specialist (Secure Network Analytics) at Cisco. Craig Gresham brings experience from previous roles at Cisco, ATT Mobility, D&SCI and ITT. Craig Gresham holds a 2007 - 2012 B.S. in Technical & Professional Communication @ Southern Polytechnic State University. With a robust skill set that includes Active Directory, BMC Remedy, CCNA, CompTIA Security+, Computer Hardware and more. Craig Gresham has 1 emails and 3 mobile phone numbers on RocketReach.
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