Craig Cavanagh's Location
Melbourne, VIC, AU
Craig Cavanagh's Work
- MI Manager @ Serco
- Workforce Operations Manager @ Excelior
- Dialler Optimisation Manager @ Aegis Services Australia
- Dialler Team Leader @ Aegis Services Australia
- Dialler Administrator @ Aegis Services Australia
- Workforce Analyst @ Aegis Services Australia
- Operations Reporting Team Leader @ Aegis Services Australia
Craig Cavanagh's Skills
- Workforce Management
- Contact Centers
- Telecommunications
- Call Centers
- Inbound Marketing
- Team Management
- CRM
- Management
- Outsourcing
- BPO
Craig Cavanagh's Summary
Craig Cavanagh, based in Melbourne, VIC, AU, is currently a MI Manager at Serco, bringing experience from previous roles at Excelior and UCMS. With a robust skill set that includes Workforce Management, Contact Centers, Telecommunications, Call Centers, Inbound Marketing and more, Craig Cavanagh contributes valuable insights to the industry. Craig Cavanagh has 2 emails on RocketReach.
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Garry Robinson
Managing Director - Customer Insight and Integrated Services at Serco
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