Craig Carter Email & Phone Number
Senior Program Manager . . . . . . . . . . . . . . . . . . . . . . (PMP, GWCPM, ITIL) HCL and Pepsico @ HCL Enterprise
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Craig Carter Location
- Houston, TX, US
Craig Carter Work
- Senior Program Manager . . . . . . . . . . . . . . . . . . . . . . (PMP, GWCPM, ITIL) HCL and Pepsico @ (August 2020 - Present)
- Recent Career Highlights: @ Accomplishments (June 2008 - Present)
- Senior Program Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (PMP, GWCPM, ITIL) @ (November 2017 - May 2020)
- Service Delivery Manager – End User Services . . . . . . . . . . . . . . . . (PMP, GWCPM, ITIL) @ (January 2016 - November 2017)
- Service Delivery Manager – Managed Network Services and Retail Station Systems . . . (PMP and GWCPM and ITIL) @ (January 2008 - January 2015)
- Senior Program Manager – Shell Retail Telecom Transformation Program @ (January 2006 - January 2008)
- Senior Program Manager – Shell Chemicals SAP Business Warehouse Program @ (January 2005 - January 2006)
- Senior Program Manager – Shell Off-Shoring Program @ (January 2004 - January 2005)
- Global Service Delivery Manager – Shell ITIL Systems @ (January 2002 - January 2004)
- Customer Service Manager – Shell Chemicals @ (January 1998 - January 2002)
- Manager – Marketing Information Systems Solutions @ (January 1995 - January 1998)
- Manager – Desktop Support (RFI and RFP) Initiative @ (January 1995 - January 1995)
- Supervisor – Environmental Remediation Systems @ (January 1993 - January 1995)
- Architect – Client and Server Development @ (January 1991 - January 1993)
- Team Lead - Benefits Accounting Systems @ (January 1986 - January 1991)
Craig Carter Education
- The University of Texas at San Antonio
PhD (Information Systems)
2025-2027 - ESI International
Project Management Continuing Education (Project Management Information Technology)
2005-2015 - The George Washington University
Master's in Project Management (Project Management Information Technology)
2006-2013 - Texas A&M University
Bachelors (Economics, Management Information Systems)
Craig Carter Skills
- ITIL
- Change Management
- Vendor Management
- Program Management
- IT Service Management
- PMP
- Project Management
- Project Delivery
- Outsourcing
- Infrastructure
- Security
- Leadership
- Information Technology
- IT Management
- Business Process Improvement
- Service Delivery
- Network Security
- Risk Management
- Process Engineering
- Governance
- Service Management
- Telecommunications
- Mobile Devices
- Business Analysis
- Business Process
- Stakeholder Management
- Team Leadership
- Compliance
- Remote Access
- Mobile Technology
- IT Strategy
- MS Project
- Data Center
- Networking
- PMO
- Firewalls
- Business Continuity
- Integration
- SharePoint
- Enterprise Architecture
- Project Planning
- VPN
- Process Improvement
- Disaster Recovery
- IT Operations
- WAN
- Incident Management
- Project Portfolio Management
- Cloud Computing
- Microsoft Project
- Project Portfolio
- Capacity Management
- Environmental Protection
- Design
- Reliability
- HR
- Microsoft Access
- Remediation
- Application Development
- Architecture
- Transformations
- Service Delivery Management
- Network Services
- Capital
- Hiker
- Vendor Partnerships
- Retail
- Accounting
- Contract Management
- ERP
- Road Maps
- Environmental Remediation
- Boy Scouts
- Partnerships
- Security Compliance
- Customer Service
- Desktop Support
- System Solutions
- Asset Management
- Global Services
- Implementation Planning
- Service Levels
- Latin America
- English
- Upstream
- Strategic Planning
- Outdoors
- ISO
- Enterprise Operations
- Services Delivery
- SAP
- Financial Reporting
- Task Force
- Resource Development
- Connectivity
- Distribution
- Keys
- Service Desk
- Spanish
- Operations
- Mainframe
- Marketing
- Telecom
- IPSec
- Japanese
- Business Service Management
- Avid
- Intranet
- Infrastructure Services
- Planning
- Training
- Development Tools
Craig Carter Summary
- Craig Carter, based in Houston, TX, US, is currently a Senior Program Manager . . . . . . . . . . . . . . . . . . . . . . (PMP, GWCPM, ITIL) HCL and Pepsico at HCL Enterprise. Craig Carter brings experience from previous roles at Accomplishments, ExxonMobil, TC Energy and Shell. Craig Carter holds a 2025 - 2027 PhD in Information Systems @ The University of Texas at San Antonio. With a robust skill set that includes ITIL, Change Management, Vendor Management, Program Management, IT Service Management and more. Craig Carter has 1 emails and 1 mobile phone numbers on RocketReach.
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