Manager, Implementation Services @ (June 2022 - May 2023)
Implementation Operations Manager @ (May 2021 - June 2022)
Project Manager @ (September 2018 - May 2021)
Implementation Manager @ Casamba Corp. (March 2012 - September 2018)
Customer Service Manager @ (March 2010 - March 2012)
Client Services Supervisor @ (January 2003 - January 2009)
Client Services Supervisor @
Implementation Specialist @ (January 2000 - January 2003)
Implementation Specialist @
Sr. Client Technical Analyst – Client Support @ (January 1996 - January 2000)
Sr. Client Technical Analyst – Client Support @
IT and Operations @ Industrial Electric Supply
IT and Operations @ Industrial Electric Supply (January 1990 - January 1996)
Craig Brown Education
University of Alabama at Birmingham
MIS (MIS)
1990-1996
Craig Brown Skills
Process Improvement
Software Documentation
Training
Management
Leadership
Project Management
Call Centers
Customer Satisfaction
Windows Server
Technical Support
Quality Assurance
Analysis
Change Management
Troubleshooting
Salesforce.com
Customer Service
Telecommunications
Microsoft Office
CRM
Business Development
Software Installation
Operations Management
Recruiting
Windows
Contract Negotiation
Process Scheduler
Budgets
Supply
Commerce
Microsoft Excel
Sales
Inspection
Real Estate
Craig Brown Summary
Craig Brown, based in Birmingham, AL, US, is currently a Director, Implementation Services at McLeod Software. Craig Brown brings experience from previous roles at McLeod Software and Casamba Corp.. Craig Brown holds a 1990 - 1996 MIS in MIS @ University of Alabama at Birmingham. With a robust skill set that includes Process Improvement, Software Documentation, Training, Management, Leadership and more. Craig Brown has 4 emails and 3 mobile phone numbers on RocketReach.
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