Manager, Implementation Services @ (June 2022 - May 2023)
Implementation Operations Manager @ (May 2021 - June 2022)
Project Manager @ (September 2018 - May 2021)
Implementation Manager @ Casamba Corp. (March 2012 - September 2018)
Customer Service Manager @ (March 2010 - March 2012)
Client Services Supervisor @ (January 2003 - January 2009)
Implementation Specialist @ (January 2000 - January 2003)
Sr. Client Technical Analyst – Client Support @ (January 1996 - January 2000)
IT and Operations @ Industrial Electric Supply (January 1990 - January 1996)
Craig Brown Education
University of Alabama at Birmingham
MIS
1990-1996
Craig Brown Skills
Analysis
Budgets
Business Development
CRM
Call Centers
Change Management
Contract Negotiation
Customer Satisfaction
Customer Service
ERP Implementation Project Management
IT Project & Program Management
IT Project Implementation
Implementation Planning
Leadership
Management
Microsoft Office
Operations Management
Process Improvement
Process Scheduler
Project Management
Quality Assurance
Recruiting
Salesforce.com
Software Documentation
Software Implementation Management
Software Installation
Technical Support
Telecommunications
Training
Troubleshooting
Windows
Windows Server
Supply
Commerce
Microsoft Excel
Sales
Inspection
Real Estate
Craig Brown Summary
Craig Brown, based in Birmingham, AL, US, is currently a Director, Implementation Services at McLeod Software. Craig Brown brings experience from previous roles at McLeod Software and Casamba Corp.. Craig Brown holds a 1990 - 1996 MIS @ University of Alabama at Birmingham. With a robust skill set that includes Analysis, Budgets, Business Development, CRM, Call Centers and more. Craig Brown has 3 emails and 3 mobile phone numbers on RocketReach.
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