At NFU Mutual, we do things differently. We take the time to understand the needs of our customers, offering personal face-to-face service through more than 295 Agency offices nationwide. And, because we’re a mutual, the people that matter to us most are our customers.
When we started in 1910, our aim was to encourage farmers around Stratford-upon-Avon into the newly established farming union through cost price insurance. Before long, the business expanded beyond it's Midlands home, establishing branches across the United Kingdom.
As farming diversified, so did we. Growing beyond agricultural insurance we used our life assurance, investments and pensions expertise to provide individuals and businesses with our renowned customer service.
Today, our people continue to build relationships with their local communities, taking the time to understand their individual needs so that we can offer the insurance cover appropriate to them.
Since 1905, we have been committed to putting drivers first with innovative thinking and award-winning services. And today we offer even more than ever.
We have a driving service for pretty much anything you’ll ever need. Insurance, servicing and repair, driving lessons, buying and financing cars, roadside assistance and much more.
Our members have an unshakeable confidence because they have a multi-service driving partner for life. So, no matter what’s around the corner, it really is OK when you’re with the AA.
Covéa Insurance Plc is the UK underwriting business of Covéa, a leading French mutual insurance group. Renowned for service excellence, Covéa Insurance is independently accredited by the Institute of Customer Service with a ServiceMark Distinction across its entire UK operation and holds Chartered Insurer status for its Commercial Lines business.
The organisation is a committed signatory to both the HM Treasury Women in Finance Charter and the Insurance Inclusivity Pledge. Covéa Insurance has earned multiple national awards across Diversity & Inclusion and Customer, receiving accolades in Progressive D&I Recruitment, Inclusive General Insurance Service of the Year, and Marketing Campaign of the Year.
For the eighth consecutive year, Covéa Insurance has also achieved 5 star accreditation and the number one position in the Insurance Times Broker Service Survey for Personal Lines, and in 2026, also received 5 stars in Commercial Lines.