Courtney Singleton Email & Phone Number
Customer Care Communications Analyst @ Workday
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Courtney Singleton Location
- Atlanta, GA, US
Courtney Singleton Work
- 2024 -now Customer Care Communications Analyst @
- 2024 -2024 Customer Care Communications Analyst (Contract) @
- 2023 -2024 Customer Support Specialist @
- 2022 -2023 Support Specialist @
- 2021 -2022 Customer Support Engineer @
- 2020 -2021 Reactive Planner 2 @
- 2019 -2020 Client Support Specialist ll @
- 2019 -2019 Tier 1 Support Analyst (Contract) @
- 2019 -2019 Associate Product Support Analyst (Contract) @
- 2017 -2019 Product Support Specialist @
- 2017 -2017 Help Desk Specialist (Contract) @
- 2016 -2017 Customer Service Representative @
- 2015 -2016 TSA for Cisco @
- 2014 -2015 Customer Care Specialist @
- 2003 -2013 Customer Service Agent @
- 2000 -2003 Customer Service Agent @
Courtney Singleton Education
- Gainesville High School
Diploma
1991-1995
Courtney Singleton Skills
- Service Desk
- Phone Manner
- Customer Interaction
- Customer Service
- Training
- Customer Satisfaction
- Troubleshooting
- CRM
- Call Centers
- Sales
- Process Improvement
- Team Leadership
- Customer Experience
- Technical Support
- Telecommunications
- Help Desk Support
- Human Resources
- Teamwork
- Salesforce.com
- Outlook
- Software Documentation
- Microsoft Outlook
- Invoicing
- Customer Support
- Escalation
- Internal Audit
- Research
- VoIP
- Broadband
- DSL
- Call Center Development
- T1
- Customer Relationship Management (CRM)
- VPN
- 12 Years+ Customer Service Experience
- 12 Years+ Telecommunications Experience
- Strong written and verbal communication skills Strong leadership skills
- Active Directory
- Some Tech Support
- Virtual Network Computing (VNC)
- Ticketing Systems
- Putty
- Active Directory Experience
- Microsoft Office
- Time Management
- Microsoft Excel
- Team Building
- SharePoint
- Siebel
- Salesforce
- Networking
- FinTech
Courtney Singleton Summary
- Courtney Singleton, based in Atlanta, GA, US, is currently a Customer Care Communications Analyst at Workday. Courtney Singleton brings experience from previous roles at Workday, Autodesk, Bluebeam, Inc. and Foodsmart. Courtney Singleton holds a 1991 - 1995 Diploma @ Gainesville High School. With a robust skill set that includes Service Desk, Phone Manner, Customer Interaction, Customer Service, Training and more. Courtney Singleton has 4 emails and 10 mobile phone numbers on RocketReach.
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