Certification (IHG Rewards Club GOLD Loyalty Champion)
Intercontinental Hotels Group
Certification (Guest Experience Champion - Holiday Inn Express Brand)
Intercontinental Hotels Group
Certification (Managing Express Start Breakfast - Holiday Inn Express Brand)
American Heart Association
Certification (Heartsaver First Aid CPR AED - Adults, Children, & Infants)
Courtney Richards's Skills
Leadership
Opera PMS
Microsoft Office
Team Building
Operations Management
Customer Satisfaction
Coaching
Forecasting
Inventory Management
Event Management
Courtney Richards's Summary
Courtney Richards, based in Detroit, MI, US, is currently a Unemployment Insurance Claims Examiner at State of Michigan, bringing experience from previous roles at Great Expressions Dental Centers - Practice Support Center, ClearBridge Technology Group and Holiday Inn Express. Courtney Richards holds a University of Illinois at Urbana-Champaign. With a robust skill set that includes Leadership, Opera PMS, Microsoft Office, Team Building, Operations Management and more, Courtney Richards contributes valuable insights to the industry. Courtney Richards has 2 emails on RocketReach.