Cottons R Us LLC Information

Our website is available only to consumers throughout the United States (48 contiguous States). Where are you located and how will you deliver product to my location? CottonsRUs.com is headquartered in Indian Trail, NC. Our contractual relationship with our vendors allows us to ship directly from their facilities to any address within the United States (48 Contiguous States). Is it safe to order online through the site? Yes, it is very safe and we have taken numerous steps to protect the privacy of your information. All credit card information is encrypted prior to transmission over a secure socket layer (SSL). We do not store credit card information on our site. How are shipping costs calculated? The products are shipped directly by the vendors, unless they are warehoused on our premises. Depending on the vendor, the products are shipped either by FedEx Ground, UPS Ground, USPS or another private carrier. We offer FREE shipping on all of our products. Please review our Shipping Policy in greater detail. Will my order be shipped in full? What will happen if we are not able to fill the order in full? We have products from many different manufacturers and distributors. Not all manufacturers and distributor inventory is updated daily. There is no way for us, to guarantee full shipment on all orders. If any product is out of stock, we will issue a credit for that product. We can't guarantee full shipment all the time. How do I search the catalog? The menu bars on the left and right will help you navigate through the site. You will be able to search the products by Category, Manufacturer name or by Keyword. Our advanced search feature will let you search for a specific product. Your keyword will be searched in UPC code, title, manufacturer name and also in the detailed description of the product. What credit cards do you accept? We accept Visa, Master Card, Discover and American Express. We don't accept COD. What is the Return Policy?