Cosmin Datcu Email
ATM Operations, Implementation and Technical Training Lead (Banking Sector) @ CIT One
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Cosmin Datcu Location
- Bucharest, Romania
Cosmin Datcu Work
- ATM Operations, Implementation and Technical Training Lead (Banking Sector) @ (September 2025 - Present)
- Trainer - Incident, Escalation and Service Delivery Management @ (March 2022 - August 2025)
- Senior Incident Manager - Service Delivery and Escalation Management @ (April 2019 - March 2022)
Cosmin Datcu Education
- Universitatea Crestina “Dimitrie Cantemir” Bucuresti
Bachelor's degree
2020-2024
Cosmin Datcu Skills
- Major Incident Management
- Soft Skills Training
- Critical Situation Management
- Customer Experience Management
- Customer Escalation Management
- Customer Service Management
- Business Analysis
- Incident Response
- Incident Investigation
- Incident Reporting
- Training
- Employee Training
- Project Management
- Teacher Training
- Training & Development
- Training Delivery
- Time Management
- Customer Relationship Management (CRM)
- Incident Management
- Microsoft Office
- Customer Service
- Customer Support
- Management
- Information Technology
- Communication skills
- Data Analysis
- Business and process knowledge
Cosmin Datcu Summary
- Cosmin Datcu, based in Bucharest, Romania, is currently a ATM Operations, Implementation and Technical Training Lead (Banking Sector) at CIT One. Cosmin Datcu brings experience from previous roles at Accenture. Cosmin Datcu holds a 2020 - 2024 Bachelor's degree @ Universitatea Crestina “Dimitrie Cantemir” Bucuresti. With a robust skill set that includes Major Incident Management, Soft Skills Training, Critical Situation Management, Customer Experience Management, Customer Escalation Management and more. Cosmin Datcu has 1 emails on RocketReach.
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