IT Analyst-Solutions and Planning and Management - Workforce @ (April 2017 - October 2019)
IT Analyst-Solutions and Work Packaging Liaison @ (March 2015 - April 2017)
Technical Analyst - Technical Coordinator and Service Level Liaison @ (February 2013 - March 2015)
Technical Analyst - Technical Coordinator and Release Coordinator @ (February 2011 - February 2013)
Technical Analyst (Hardware) @ State Farm Ins. (February 2008 - February 2011)
Technical Analyst - Executive Support @ (January 2006 - January 2008)
Support Center Specialist @ (January 2003 - January 2006)
Auto Claim Processor @ (January 2000 - January 2003)
Bank Support Representative @ (January 1999 - January 2000)
Customer Service Represenative @ (January 1998 - January 1999)
Cory Yokel Education
Eastern Illinois University
Bachelors (Sociology)
1994-1998
Cory Yokel Skills
ITIL v3 Foundations Certified
Itil Release Control and Validation
Itil Service Offerings and Agreements
Itil Continual Service Improvement
Service Level Management
Service Level Agreements
Certified Scrum Master CSM
Customer Relations
Vendor Management
Troubleshooting
Analysis
Insurance
Customer Service
SharePoint
Networking
Enterprise Software
Business Analysis
Technical Coordination
Spreadsheets
Change Management
Claim
Software Documentation
Visio
Strategy
Access
Microsoft Office
Claims
Coordination
Outlook
Call Center
Release Management
Teamwork
Computer Hardware
Windows
Servers
System Administration
Disaster Recovery
Hardware
Problem Solving
Scheduling
Research
Documentation
Vendor Relations
Technical Training
IT Operations
Service Management
ITIL
Cory Yokel Summary
Cory Yokel, based in Bloomington, IL, US, is currently a Product Owner – P and C Claims Telematics at State Farm ® at State Farm ®. Cory Yokel brings experience from previous roles at State Farm ®, State Farm and State Farm Insurance. Cory Yokel holds a 1994 - 1998 Bachelors in Sociology @ Eastern Illinois University. With a robust skill set that includes ITIL v3 Foundations Certified, Itil Release Control and Validation, Itil Service Offerings and Agreements, Itil Continual Service Improvement, Service Level Management and more. Cory Yokel has 2 emails and 1 mobile phone numbers on RocketReach.
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