Corvoca Information

The Corvoca staff have grown up in the contact center industry. From tech support analyst at dial-up internet companies, to operation managers at large BPOs, all the way to sales leaders at technology vendors; we’ve done it all. Our years of experience have shown us that there is a gap in the contact center industry. We believe there has been an overcorrection and too much attention focused on maximizing productivity and efficiency. This has led to burnout culture that has seen staggering attrition rates for so many contact centers. We think we can help.