2015 -2018 Customer Care Team Leader, Customer Engagement Network, GSN @
2013 -2015 Operations Team Leader, David Jones Strategic Alliance @
2010 -2013 Sales Team Leader, Customer Focussed Solutions, World Service @
2001 -2009 Senior Sales and Service Manager @
Cortney Brown Education
University of Western Sydney
Bachelor of Business Administration (B.B.A.) (Business Administration and Management)
TAFE NSW
Diploma (Family and Community Services)
Cortney Brown Skills
Leadership
Customer Experience
Customer Relationship Management Crm
Cisco Technologies
B2B
Business Relationship Management
Call Center
Insurance
Account Management
Sales
Customer Retention
Networking
Service Operations
Sales Operations
Customer Satisfaction
Business Development
Relationship Management
Business Analysis
Negotiation
Vendor Management
Team Management
Team Leadership
Process Improvement
Strategic Planning
Strategy
Financial Services
Telemarketing
Sales Management
Business Planning
Operations Management
Entrepreneurship
Contact Centers
Risk Management
New Business Development
Microsoft Excel
Marketing
Change Management
Training
Customer Service
Business Process Improvement
Business Strategy
Management
Project Management
Coaching
Outsourcing
Marketing Strategy
Call Centers
Customer Service Operations
Recruiting
CRM
Performance Management
Keys
Integration
Customer Relationship Management
Cortney Brown Summary
Cortney Brown, based in Sydney, NSW, AU, is currently a Employment Consultant at Global Skills Employment Services. Cortney Brown brings experience from previous roles at C3 COMMUNITY SERVICES and American Express. Cortney Brown holds a Bachelor of Business Administration (B.B.A.) in Business Administration and Management @ University of Western Sydney. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, Cisco Technologies, B2B and more. Cortney Brown has 2 emails and 1 mobile phone numbers on RocketReach.
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