Cortex a.s. Information

Meet CareCloud CRM, forged to fit the needs of the retail and eCommerce B2C segment. Omnichannel CareCloud CRM allows you to gain a true 360-degree customer view and utilize the acquired knowledge in a flexible loyalty engine as well as in a marketing automation module. Create a highly customized, point-based loyalty scheme or define specific membership levels in the loyalty engine and let CareCloud CRM take care of the rest. Flat discounts or time-limited campaigns are super-effective in CareCloud CRM thanks to the smart segmentation based on 360-degree customer data. The CareCloud CRM API provides high versatility that allows you to connect a cash register in brick-and-mortar stores and e-shop checkout to one centralized administration. Discount or voucher application takes only milliseconds, regardless of whether the customer is staying at the counter or checking -out in the e-shop. Smart segmentation and marketing automation allow brick-and-mortar store staff to provide personalized offers in real-time. The same applies to cross-sell and upsell features in the e-shop