2011 -
2013 Service Quality Organization Business Consultant @
2007 -
2011 Account Installation Manager @
2005 -
2007 Medical Claims Processing Operations Supervisor @
2003 -
2005 Customer Service Team Lead @
Corey Shaw Education
Western Kentucky University
Bachelor's degree
1998
-
2003
Corey Shaw Skills
Business Process Outsourcing (BPO)
Business Transformation
Process Excellence
Operational Excellence
Start-ups
Program Management
Net Promoter Score
Agile Methodologies
Customer Experience
Continuous Improvement
Business-to-Business (B2B)
Project Management
Customer Satisfaction
Business Relationship Management
Health Insurance
Insurance
Process Improvement
Employee Benefits
Strategic Planning
Medicare
Healthcare
Customer Service
Business Analysis
Team Building
Six Sigma
Coaching
Lean Operations
Analysis
Cross-functional Team Leadership
Leadership
Software Documentation
Claim
Leadership Development
Vendor Management
Business Process Improvement
Call Centers
Management
Corey Shaw Summary
Corey Shaw, based in Louisville, KY, US, is currently a Director, Claims Experience at Centene Corporation. Corey Shaw brings experience from previous roles at Author by Humana and Humana. Corey Shaw holds a 1998 - 2003 Bachelor's degree @ Western Kentucky University. With a robust skill set that includes Business Process Outsourcing (BPO), Business Transformation, Process Excellence, Operational Excellence, Start-ups and more. Corey Shaw has 2 emails and 1 mobile phone numbers on RocketReach.
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