With our 24/7/365 contact center and alarm monitoring central station, CRC has merged the benefits of personalized service with the efficiencies provided by technologically advanced computer and telephony systems. At CRC, we pride ourselves on Focusing on the Human Side of Technology®. Focusing on the Human Side of Technology means more than having live agents answer the phone. At CRC, it’s about finding ways to share our 24/7 call and alarm handling as well as dispatch technologies with those who need it most. For over 25 years, utilities have turned to CRC to help them turn staffing challenges into seamless solutions. What’s more, if something unexpected happens, CRC can help with just a flip of a switch. A major outage event, equipment failure, a tornado; these are just a few of the times when our customers have needed us most. The flexibility to handle calls and dispatch, with the reliability of knowing your consumers are well taken care of. That’s the service you can count on with CRC. Founded in 1992, CRC’s Central Station is a CSAA Five-Diamond certified, UL-listed full service central station providing security, environmental, and medical alarm monitoring, as well as video verified asset monitoring services. Five-Diamond certification is a designation of distinction for operational excellence reserved by the Central Station Alarm Monitoring Association—with less than 10% of all central stations qualifying for this classification.
View Top Employees from Cooperative Response Center (CRC)Website | http://www.crc.coop/ |
Revenue | $52 million |
Employees | 126 (93 on RocketReach) |
Founded | 1992 |
Address | 2000 8th Street NW, Austin, Minnesota 55912, US |
Phone | (507) 437-2031 |
Fax | (507) 437-2400 |
Technologies |
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Industry | Consumer Services, Business Services General, Software, Business Services |
Web Rank | 2 Million |
Keywords | Alarm Monitoring, Central Station Monitoring, Security Monitoring, Emergency |
Competitors | AnswerConnect, CMD Outsourcing Solutions, Inc., Customer Contact Corporation, Midco Connections, Press-One Customer Care Inc. |
SIC | SIC Code 738 Companies, SIC Code 73 Companies |
NAICS | NAICS Code 56 Companies, NAICS Code 561 Companies |
Looking for a particular Cooperative Response Center (CRC) employee's phone or email?
The Cooperative Response Center (CRC) annual revenue was $52 million in 2024.
Brad Fjelsta is the Senior Vice President of Cooperative Response Center (CRC).
93 people are employed at Cooperative Response Center (CRC).
Cooperative Response Center (CRC) is based in Austin, Minnesota.
The NAICS codes for Cooperative Response Center (CRC) are [56, 561].
The SIC codes for Cooperative Response Center (CRC) are [738, 73].