Cool Chilli Information

We have been providing support and management services to Licensed Clubs and Hospitality clients for over 20 years. This experience has provided us with a unique insight into the industry and design specific services that deliver customers the value they require. Through years of managing our customer's IT Environments we have a proven track record of improving IT Operations and minimising impacts to their business. We do this by changing the mindset from reactive to proactive, initiating discussions and solutions through planning, budgeting and regular maintenance. Our on-call service has been a favourite for customers, the ability to call in after hours about business critical issues has been invaluable to them. We have found very few providers that understand the need to respond to issues affecting patron facing systems such as Point of Sale, Paging or Gaming out of standard business hours. We have recently developed a Business Intelligence and Marketing Solution for Licensed Clubs and Hospitality. Many solutions in the market are extremely expensive and do not provide real long term value. We have taken the approach of focusing on our customers and solving real problems by providing them with tangible and actionable items that are tailored to their organisations needs.