ConvoStack Information

Most voice agents work in a demo. Then a real caller interrupts mid-sentence, changes their mind, and has a dog barking in the background. ConvoStack is the infrastructure for voice agents that stay up on your main line. We handle the parts that are hard in production: • Streaming transcription and intent, so the agent answers inside a real-time budget instead of after an awkward pause • Tool and API calls mid-conversation, so the agent can look something up or write a record while the caller is still on the line • Turn-taking and barge-in, so a caller can cut in the way people actually talk • Structured capture — spoken conversation turned into the fields, summaries and records your team can use • Clean hand-off to a human, because a good agent knows the moments it should not be the one talking Teams run ConvoStack for lead qualification, support, appointment scheduling, intake and triage, and after-hours coverage — anywhere the call has to be answered and nothing can be dropped. Humans stay in control. The Command Center shows every active call and every conversation the agent handled, so nothing happens on your line that you cannot see. Voice AI is not a solved problem. We are specific about what the agent handles, where it hands off, and what still needs a person. convostack.ai