Culture is what turns improvement into impact. We have worked that way since 1985.
Kaizen Institute was founded by Masaaki Imai, the father of KAIZEN™, and pioneered Continuous Improvement and Lean Management as a discipline. Today, more than 800 consultants work across 60+ countries, in manufacturing, healthcare, services, and public institutions.
We think strategically and work hands-on. Our consultants stand alongside client teams at Gemba, where the work actually happens, because lasting change is built with the people who do the job at every level of the organization.
The work shows up in the numbers: costs down, productivity up, quality better. Every engagement is shaped around the client's own problems rather than a standard package.
We measure ourselves on what remains after we leave. Quick wins come first, then the harder part: teams with the capability to keep improving on their own, long after the project closes.
We hold our own organization to the same standard. The way we work is under constant revision, just as we ask of our clients.
Check more at kaizen.com
The KPI Institute is a research institute specialized in business performance. It operates research programs in 12 practice domains ranging from strategy and KPIs to employee performance and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscription services and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered globally through training and advisory services.
The KPI Institute is considered today the global authority on Key Performance Indicators (KPIs) research and education. It developed the first KPI Management Framework and operates www.smartKPIs.com, the result of the research program dedicated to documenting and cataloging how KPIs are used in practice, an online portal containing the largest collection of documented KPI examples.
APQC helps organizations work smarter, faster, and with greater confidence. We are the world's foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management. Visit us at www.apqc.org or call +1 (713) 681 4020 and learn how to make best practices your practices.