Contact Systems Information

The office as we know it is changing – fast. It’s time to update the way your business operates, or risk getting left behind. -We can provide you with fast internet, a reliable voice connection, competitive mobile products and a unified communications solution that allows you to keep everyone in the loop, whether they are based at home, abroad or onsite. -This flexibility can transform the satisfaction of your employees and reduce their time spent on wasteful, stressful commutes. At a time where we are all conscious of climate change, this is a great way to make a difference. -With decades of experience, a genuine interest in emerging technologies and a passion for exceptional customer service, we will streamline the daily operations of your business and help you to unlock your full potential. UNIFIED COMMUNICATIONS Our UC solutions create a virtual office from wherever you are based, using video or audio conferencing, screen sharing, IM and mobile apps which allow you to use your mobile phone as your desk phone. CONTACT CENTRE SOLUTIONS We specialise in contact centres and offer the best suite of products to optimise your efficiency and improve results, including call-recording, skills-based routing, detailed reporting and inbound and outbound diallers. MOBILE SOLUTIONS We manage your mobile voice and data contract with a tailored service, adding and removing bundles and bars as needed. Your staff can choose which network they are with depending on signal strength in their area. PRODUCTS UC products include Broadcloud’s UC One Communicator for desktop and mobile, Mitel’s Phone manager for desktop and mobile. Contact Centre products include Vanilla IP’s Unity Multi-Media ACD, Mitel’s MiVoice Office 250 ACD and the MiVoice Office suite of applications for CTI, call recording, IVR and Dialler For our mobile contracts, we work with O2, Vodafone and EE Tel: 0330 333 0007