Contact Strategies Inc. is an independent consulting firm that has provided effective and customized solutions for more than 300 contact centres of various sizes (small, medium and large operations) at different stages of development in Canada, the US, Philippines, India, Latin America and Taiwan. Collectively, the principals have more than 50 years of contact centre experience helping clients establish or expand their centres while achieving results. Our clients include financial institutions, government agencies, outsourcers, wholesalers, retailers, insurance and utility companies. We partner with our clients to develop sound business plans and operational strategies to facilitate the launch of a new inbound or outbound sales and service centres or enhancements within an existing one. The depth and breadth of our practical and tactical expertise focuses on the three key components of the contact centre operation – people, process and technology, with a view to improving current state and positioning your operation for future success. Our services include the development of business strategy, results measurements, reporting, productivity, quality, communications and change management, call and workflow analysis and processes, training, environment, scheduling, forecasting and related contact centre technology and telephony. LONDON OFFICE - 519-471-9797 BRAMPTON OFFICE - 905-459-9434 EMAIL - info@contactstrategies.com
View Top Employees from Contact Strategies Inc.Website | http://www.contactstrategies.com |
Revenue | $7 million |
Employees | 2 (2 on RocketReach) |
Founded | 1997 |
Address | 480 Bartley Bull Pkwy, Brampton, Ontario L6W 2M8, CA |
Phone | (416) 526-7699 |
Industry | Business Consulting and Services, Management Consulting, Business Services |
SIC | SIC Code 874 Companies, SIC Code 87 Companies |
NAICS | NAICS Code 54 Companies, NAICS Code 541 Companies, NAICS Code 5416 Companies |
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The Contact Strategies Inc. annual revenue was $7 million in 2024.
Jane Finn is the Managing Partner of Contact Strategies Inc..
2 people are employed at Contact Strategies Inc..
Contact Strategies Inc. is based in Brampton, Ontario.
The NAICS codes for Contact Strategies Inc. are [54, 541, 5416].
The SIC codes for Contact Strategies Inc. are [874, 87].