Consumer Council Information

The Consumer Council has been a champion of consumer rights in Hong Kong for over half a century, taking up roles similar to many counterparts around the world. Apart from advocating consumer protection regulations and good trade practices to foster a safe, fair and sustainable marketplace, forestalling and conciliating consumer disputes, the Council also empowers consumers through education and disseminating useful and reliable information on goods and services. Established under the Consumer Council Ordinance (Cap. 216) in 1974, the Council is a statutory body which seeks to be the trusted voice in striving for consumer betterment towards safe and sustainable consumption in a fair and just market. The Council’s functions are to protect and promote the interests of consumers of goods and services, and purchasers, mortgagors and lessees of immovable property. 過去逾半世紀，消費者委員會（消委會）一直帶領本港消費權益的發展。一如世界各地不少消費者保障組織，消委會倡議保障消費者的條例和良好營商手法，促進安全、公平和可持續發展的市場，為消費者調停糾紛，並透過教育和發布產品及服務資訊加強消費者的自我保護能力。 消委會於1974年成立，是香港的法定組織，致力成為消費者信賴的聲音，為消費者在公平公正的市場中，建立安全及可持續的消費環境。根據《消費者委員會條例》（第216章），消委會的職能為保障及促進貨品和服務的消費者權益，以及不動產的購買人、按揭人及承租人權益。