Consultedge uses 28 technologies like Avaya, Avaya AES, and Avaya Call Management System. View Consultedge's complete Tech Stack.
Consultedge Communications Technology
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya Aura Application Enablement Services (AE Services) is a server-based software solution that provides an enhanced set of telephony APIs.
Avaya Call Management System (CMS) is a software product for businesses and organizations that receive a large volume of telephone calls processed through the Automatic Call Distribution (ACD) feature of the Avaya Aura Communication Manager CMS system. Avaya CMS delivers real-time monitoring and historical reporting for Avaya Call Center Elite and includes custom reporting, task scheduling, exception notification, threshold warning, administration and configuration, and long term ACD data storage.
Avaya Gateways are the cabinets that hold Avaya cards to allow for traditional dial tone (POTs, DID trunks, T1, BRI, etc) and traditional endpoints like analog extensions and digital extension.
Avaya INTUITY Multimedia Messaging System provides a universal messaging platform for voice messaging, fax, and e-mail access. Message access is accomplished through both a telephone user interface and a visual desktop computer interface. Text-to-speech capabilities further allow the user to access messages anytime, anywhere.
Avaya IP Office is a mid and small businesses phone system.
Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly
Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.
Consultedge Customer Management Technology
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.
Consultedge Computer Networks Technology
Avaya Routers is a family of routing devices designed for networking professionals.
Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.
Juniper helps design, develop, and sells network products and services worldwide.
Register.com is a domain name registrar.
Verizon XO provides suite of high-quality fiber network services to its enterprise and wholesale customers.
Consultedge Programming Languages And Frameworks Technology
Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
Visual Basic .NET (VB.NET) is a multi-paradigm, object-oriented programming language, implemented on the .NET Framework.
Consultedge Business Intelligence And Analytics Technology
Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.
Consultedge Marketing Technology
Later helps to plan, schedule, and manage content for Instagram.
Optimizely is a website optimization platform providing A/B and multivariate testing with tools to track engagement, clicks, conversions, sign ups & more.
Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more.
Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".
Consultedge Collaboration Technology
Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.
Consultedge Platform And Storage Technology
OpenResty is a full-fledged web application server by bundling the standard Nginx core
Consultedge HR Technology
Verizon Connect WORK is a business and job management platform, enabling not just users but your mobile workforce to better manage customer workflow.
Top Consultedge Employees
-
Neville Gibson
Director of Sales at Consultedge
Hanover, NJ, US2 -
Albert Koplitz
Sales Director at Consultedge
Melville, NY, US -
Crystal Anthony
Accounts Payable at Consultedge
Parsippany-Troy Hills, NJ, US25+ -
Andrew Thanel
General Manager, Philadelphia Ops at Consultedge
Perkasie, PA, US24 -
Chuck Hickman
National Accounts Manager at Consultedge
Oak Ridge, NC, US -
Tony Brown
Director of Data Services at Consultedge
Charlotte, NC, US15 -
Karolina Czajkowski
Sales at Consultedge
New York, NY, US11 -
Nicole Brooks
Sales Administrator at Consultedge
Fort Mill, SC, US1 -
Michele Devries
Dispatch Supervisor at Consultedge
Hanover, NJ, US11
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