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Conrad Muller Location
Johannesburg, GP, ZA
Conrad Muller Work
Senior Service Delivery and Project Manager @ (January 2019 - Present)
Client Contract Manager @ (February 2014 - January 2019)
Service Delivery Manager @ (February 2005 - February 2014)
Senior Support Technician (WINTEL) @ (February 2004 - February 2005)
Field Service Technician @ (November 2002 - February 2004)
Field Service Technician @ (November 2000 - November 2002)
Conrad Muller Education
Varsity College
Diploma in PC Engineering (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
1999-2000
Conrad Muller Skills
Account Management
Adaptability
Agile Methodologies
Analytical Skills
Application of ITIL Best Practices
Artificial Intelligence (AI)
Business Development
Business Operations
Business Process Improvement
Change Management
Client Needs Assessment
Continuous Process Improvement
Contract Requirements
Customer Service
Data Center
Effective Communication
Fluent in English and Afrikaans
IT Governance
IT Operations
IT Service Delivery
IT Service Management
ITIL
Key Performance Indicators
Leadership
Lean Process Improvement
Managed Services
Management
Operations Management
Outsourcing Management
Problem Solving
Process Definition
Process Efficiency
Proficient in Microsoft Excel, Word, PowerPoint, Outlook, Project, Visio
Project Management
Resource Allocation
Root Cause Analysis
Service Delivery
Service Operations
Strategic Thinking
System Integration Testing
Task Execution
Technology Integration
Training and Mentoring
Transition Management
Troubleshooting
Vendor Management
Visio
Virtualization
Conrad Muller Summary
Conrad Muller, based in Johannesburg, GP, ZA, is currently a Senior Service Delivery and Project Manager at TCM - Technology Corporate Management. Conrad Muller brings experience from previous roles at TCM - Technology Corporate Management. Conrad Muller holds a 1999 - 2000 Diploma in PC Engineering in COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES @ Varsity College. With a robust skill set that includes Account Management, Adaptability, Agile Methodologies, Analytical Skills, Application of ITIL Best Practices and more. Conrad Muller has 1 emails and 1 mobile phone numbers on RocketReach.
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